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Course Curriculum

Section 1: Introduction
What is Performance Management? 00:45:00
My Role as a Manager 00:55:00
Section 2: Creating a Performance Culture
Setting Goals and Objectives 00:40:00
Adding the “C” to SMART 00:30:00
Best Practices within your Organisation 00:20:00
Section 3: Managing Performance
Creating Line of Sight 00:30:00
Performance Review Process 00:45:00
Bias Traps 00:30:00
High Performers vs Low Performers 00:30:00
Section 4: 360º Feedback
Conversations 00:30:00
Are you Listening? 00:30:00
Coaching 00:30:00
Section 5: Performance Improvement Plan
Creating a Policy 00:30:00
Plan 00:30:00
Monitor 00:30:00
Review 00:30:00
Section 6: Keeping the Right People
Talent Management 00:30:00
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