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Course Curriculum

How to get the public image you want for your organisation 00:30:00
How to ensure your organisation makes a good first impression 00:30:00
How to improve your organisation’s visual image 00:30:00
How to position yourself in the market place 00:30:00
How to find out what your competitors are doing 00:30:00
How to use focus groups to gain a competitive edge 00:30:00
How to compile a questionnaire 00:30:00
How to prepare a market plan 00:30:00
How to make your business grow 00:30:00
How to provide responsive customer service 00:30:00
How to keep contact with hard-won customers 00:30:00
How to maximise the benefits from customer relationship management 00:30:00
How to pitch your services to a new client 00:30:00
How to provide exceptional customer service 00:30:00
How to be the rainmaker in your organisation 00:30:00
How to develop a successful website 00:30:00
How to raise the profile of your business using the Web 00:30:00
How to prepare your organisation for an online presence 00:30:00
How to attract users to your website 00:30:00
How to sell online 00:30:00
How to get the most out to your advertising dollar 00:30:00
How to select the right media for advertising 00:30:00
How to stage successful exhibits and displays 00:30:00
How to become a sponsor 00:30:00
How to get the most out of the press 00:30:00
How to plan for a major public relation initiative 00:30:00
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