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Course Curriculum

How to use diaries and calendars effectively 00:30:00
How to tackle your priorities 00:30:00
How to keep paperwork from accumulating 00:30:00
How to end procrastination 00:30:00
How to use telephone effectively and save time 00:30:00
How to avoid playing “telephone tag” 00:30:00
How to organise others and save time 00:30:00
How to handle drop-in visitors and save time 00:30:00
How to delegate 00:30:00
How to keep delegating 00:30:00
How to overcome your reluctance to delegate 00:30:00
How to steer clear of delegation traps 00:30:00
How to use delegation to develop your staff 00:30:00
How to follow-up 00:30:00
How to give up 00:30:00
How to prepare for a meeting 00:30:00
How to compile a meeting agenda that really works 00:30:00
How to conduct a successful meeting 00:30:00
How to get the most out of meetings you chair 00:30:00
How to make a valuable contribution to a meeting 00:30:00
How to keep the minutes of a meeting 00:30:00
How to reduce the number of time-consuming meetings 00:30:00
How to overcome problems at meetings 00:30:00
How to deal with disruptive people at meetings 00:30:00
How to get results from a committee you appoint 00:30:00
How to motivate employees 00:30:00
How to use praise to motivate staff 00:30:00
How to gain staff commitment 00:30:00
How to reward staff for job well done 00:30:00
How to boost flagging morale 00:30:00
How to develop staff cohesiveness 00:30:00
How to form work teams 00:30:00
How to build and lead an effective executive team 00:30:00
How to solve a major problem 00:30:00
How to become a better decision-maker 00:30:00
How to help groups make decisions 00:30:00
How to take risks 00:30:00
How to prepare your next speech 00:30:00
How to deliver a memorable speech 00:30:00
How to handle a question-and-answer session after your next speech 00:30:00
How to handle a hostile audience 00:30:00
How to make special speeches: introducing a speaker, moving a vote to thanks 00:30:00
How to make special speeches: an impromptu speech, a retirement speech 00:30:00
How to prepare to negotiate 00:30:00
How to negotiate a better deal 00:30:00
How to begin each month on a positive note 00:30:00
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